Online Banking and Mobile App Resources Bill Pay
Online & Mobile Banking Guides
Frequently Asked Questions
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BILL PAY
View and manage your bill payments and payees from Bill Pay, located on the main menu. Under Bill Pay, then History, click on any scheduled or paid payment to view more details.
ADD A PAYEE
PAY A BILL
You can make a Single payment or select Multiple to add several payments at one time.
Single Payment:
Select a listed payee or + Add another bill. Click on the payment account to change accounts, if needed. Input the amount and click on More options to set up a recurring payment or to add a memo or note. Carefully review the information to ensure the information is correct then select Submit.
Multiple Payments:
Select Multiple on the Pay a bill screen and then (+) to add the payees that you wish to pay. Enter the dates and amounts and then select Review and pay. Carefully review the payments and if correct, select Submit payment.
PAYMENT CALENDAR
From here you can:
- Click on a specific payment to view more detail of the payment.
- Edit a scheduled payment.
- Select Ask us about this payment to send a secure message.
RUSH DELIVERY
Rush Delivery* guarantees the payment is delivered within one or two business days. If not, you will be refunded up to $50 in late fees. Check payments typically take 5-7 business days to reach the recipient. If faster delivery is needed, Rush Delivery can deliver the payment as early as the next business day.
*Certain transaction fees and limitations apply. Please refer to the product terms and conditions.
1. Select the Payee.
2. Choose Make a Payment.
3. Select the Pay from account and input the Amount. Then, click More Options.
4. Select the Delivery method.
5. Confirm payment details and Submit.
MANAGE PAYMENTS
For the traditional Bill Pay view, select Manage payments. You may add payees, make payments, view your payment history, access biller connect, send a GiftPay, and much more.
ADD A PAYMENT FROM ACCOUNT
If you have already enrolled in Bill Pay you can add an additional "pay from" account.
1. Select Bill pay from the main menu, and Manage Payments.BILLER CONNECT
To connect a bill:
Once established, a PDF of your bill, which includes the amount due, due date and unpaid balance, will generate directly into your payments dashboard. You may set up a one-time payment or a recurring payment for a varying amount.
GIFTPAY
Send a GiftPay* check with a personalized message designed for special occasions. You can also send a donation to a charity or organization of your choice.
*Certain transaction fees and limitations apply. Please refer to the product terms and conditions.
ADD A RECIPIENT
SEND A GIFTPAY
A list of previously added recipients will be displayed within GiftPay.
1. Click on Send gift to send a personalized gift check and message to that recipient.